Customer Service

Policy Changes  | Reporting a Claim  
Applications and FormsDepartment Contacts

   Whether we are reviewing your insurance program, making a policy change, answering a billing question, or assisting in reporting a claim, it is our goal to place caring at the center of everything that we do.  Please do not hesitate to contact your agent who is happy to help.     


About our Staff

   Potter-Holden & Company is a team of professionals committed to fostering ongoing education.  As "Independant Insurance Agents" in a "Trusted Choice" agency, we are committed to finding the solutions that best fit your needs and providing you with options. Our extensive knowledge of the healthcare medical industry enables us to better serve you.  

Contact Us

Potter-Holden & Company
900 Ashwood Parkway
Suite 100
Atlanta, GA 30338

Toll free: 888-528-0589
Phone: 770.399.6760
Fax: 770.399.6647 | 678-990-4199
E-mail: insurance@potterholden.com

Office Hours:
9:00 am- 5:00 pm,
Monday - Friday


For Emergencies and Claims Assistance after hours, weekends, or holidays, please call:  (678) 990-4299. 
For Personal Account assistance, such as home or auto, select option "1."
For Business or Commercial account assistance, select option '2.
Your call will be forwarded to an agent on duty who is available to assist you and to provide any additional contact information.

 

 

 

 

 

 

 

 

 

 

 

 

 

//